Contact
Contact Epix IPTV
Questions about plans, a channel check, or help with setup? Message us on WhatsApp for the quickest reply, or email us when you want something in writing. A real person answers every message.
Ways to reach us
Choose the right channel
Each option suits different needs. All of them reach the same support team.
WhatsApp: quick answers
Best for choosing a plan, checking a device or channel, and live setup help. You can send photos of your screen, which speeds things up. Open WhatsApp
Email: written records
Best for order confirmations, refund requests, invoices and anything you want documented. Write to [email protected].
Help center: fix it yourself
Step-by-step fixes for buffering, login errors and missing TV guides, available any time. Open troubleshooting
What to include
Get an answer in one reply
Include these details for your topic and we can usually solve it without back-and-forth.
Ordering a plan
- The plan length you want
- Your device model
- Any must-have channels
Setup problems
- Device model and app name
- A photo of the error
- Wi-Fi or cable connection
Billing or refunds
- Your order date and plan
- The name used for payment
- What went wrong, briefly
Write to us
Send a message
Prefer a form? Send your question here and we’ll reply by email. For urgent setup help, WhatsApp is faster.
Business details
- Brand: Epix IPTV
- Email: [email protected]
- WhatsApp: +212 781 768 546
Watch out for impersonators. Several unrelated sites use similar names. We only contact you from +212 781 768 546 and [email protected], and we never ask for card numbers or passwords.
Contact questions
When will I get a reply?
Messages are answered in the order they arrive. WhatsApp is usually the quickest, email is best for anything you want in writing.
Can I call you?
We handle support by WhatsApp chat and email, so we can share screenshots, links and written steps. If a voice note is easier for you, send one on WhatsApp.
Is it safe to send my login details in the chat?
You never need to send us your password; we already know your account. Never share card numbers or banking details in any message.