Terms of use

1. About these terms

These terms apply when you use the Epix IPTV website and when you buy or use an Epix IPTV subscription. By ordering a plan, you agree to them. If you don’t agree, please don’t use the service.

2. The service

Epix IPTV provides access to live television channels and on-demand movies and series over the internet, viewed through a third-party player app on your own device. We also provide setup and troubleshooting help by WhatsApp and email.

Channel line-ups and library titles change from time to time. We do not guarantee that any particular channel, program or event will be available. You can ask us to check specific channels before ordering.

3. Who can subscribe

You must be at least 18 years old and able to enter into a contract. You are responsible for making sure that using the service is permitted where you live.

4. Your login

• Your login is personal and for use in your own household.
• Unless agreed otherwise in writing, your plan allows one screen at a time.
• Do not share, publish or resell your login. Shared logins may be suspended without refund.
• Keep your details safe and tell us at once if you think someone else is using them.

5. Acceptable use

You agree not to:

• record, copy, rebroadcast or redistribute content from the service;
• use the service for public screenings or commercial premises without a written agreement;
• attempt to interfere with, reverse-engineer or overload the service;
• use the service in any way that breaks the law of your country.

6. Prices and payment

Prices are shown in euros on our pricing page and confirmed in writing before you pay. Payment is due in full at the start of each plan. Your bank may apply its own currency conversion fees.

7. Duration, renewal and ending

Each plan runs for the period you buy (1, 3, 6 or 12 months) from activation. Plans do not renew without your agreement; to continue, you order a renewal before the end date. We may suspend or end a subscription that breaks these terms, after telling you why where possible.

8. Refunds and withdrawal

Refunds are handled under our refund policy. Consumers may also have a statutory right of withdrawal.

9. Service availability

We work to keep the service running smoothly, but internet streaming depends on many things outside our control, including your device, your home network and your internet provider. Short interruptions for maintenance or technical reasons may happen. We will tell you about planned work when we can.

10. Third-party apps and devices

Player apps, app stores and devices are provided by other companies under their own terms. We are not responsible for their availability, pricing or changes, but we will help you find a working alternative when an app changes.

11. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you for any claim related to the service is limited to the amount you paid for your current plan. We are not liable for indirect or unforeseeable losses.

12. Changes to these terms

We may update these terms. The version that applies is the one published when you order or renew. We will tell existing subscribers about important changes before they take effect.

13. Governing law and contact

These terms are governed by the law of the country where Epix IPTV is established, without depriving you of the protection of mandatory consumer laws where you live. Questions? Email [email protected].